Try before you buy
CompliAgency offers a free tier so you can evaluate the platform — add a client, map vendors, and generate documents — before purchasing a paid plan. We encourage you to use it to confirm the Service fits your needs.
Cancel anytime
You can cancel your subscription at any time from your billing settings. There are no long-term contracts and no cancellation fees. When you cancel:
- your plan stays active until the end of the current billing period;
- you keep access to paid features until that period ends; and
- you will not be charged for the next period.
Refunds
Except where required by applicable law, all fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, downgrades, or features you did not use. Cancelling stops future renewals; it does not refund the current period.
Exceptions required by law
Some jurisdictions provide statutory cancellation or withdrawal rights for consumers. Nothing in this policy limits any non-waivable rights you may have under applicable consumer law. Where such rights apply, we will honor them.
Billing errors and duplicate charges
If you believe you were charged in error or were billed more than once for the same period, contact us within 30 days and we will investigate and correct genuine billing errors.
How payments are processed
Payments are handled by Paddle.com Market Ltd, our Merchant of Record. Refunds approved under this policy or required by law are issued through Paddle to your original payment method.
How to cancel or request help
Cancel from Billing in your account, or email support@compliagency.com and we’ll help.